New version save error

Q's Avatar

Q

30 Jan, 2013 04:56 AM

First of all, thank you for 3.0.30. I like new components. While playing with this, I found that both save and save as are not working.. I cannot save my sketch. Help me!

  1. Support Staff 1 Posted by Frederik De Ble... on 30 Jan, 2013 09:43 AM

    Frederik De Bleser's Avatar

    Hey Q,

    I just tried saving a simple script without issues. So I require some more details to solve the isue:

    • Could you give a list of steps that reproduce the problem? Being able to reproduce the issue is essential to being able to solve it.

    • Where do you encounter the error? Is the file not saved or is it impossible to open again?

    • What operating system are you using?

    Thanks,

    F

  2. 2 Posted by Kyuha Shim on 30 Jan, 2013 01:01 PM

    Kyuha Shim's Avatar

    Hello Frederik,
    Thnak you for your response. Yes, I tried to save several times. If I choose directory and name file then it seems it is working. However, if I go to the actual folder, there is nothing. My os is snow leopard 10.6.8. Is it because of my os? Please let me know. Thank you.

    Best,
    Q

    Jan 30, 2013 4:43 AM Frederik De Bleser <[email blocked]> 작성:

  3. Support Staff 3 Posted by Frederik De Ble... on 30 Jan, 2013 01:06 PM

    Frederik De Bleser's Avatar

    I'll try to find a system with Snow Leopard to test on.

    Are there specific nodes you are using? Do you use subnetworks? Can you save just the default script (with just one rectangle in it?)

    Kind regards,

    F

  4. 4 Posted by Kyuha Shim on 30 Jan, 2013 01:16 PM

    Kyuha Shim's Avatar

    Thank you Frederik. I couldn't save the default sketch.

    Cheers,
    Q

    Jan 30, 2013 8:06 AM Frederik De Bleser <[email blocked]> 작성:

  5. Support Staff 5 Posted by Frederik De Ble... on 30 Jan, 2013 01:56 PM

    Frederik De Bleser's Avatar

    Hi,

    I just tried on a machine with OS X 10.6.8 and it worked correctly. So unfortunately I can't reproduce the error.

    When you save the file, do you see the file name in the header of the document? (see screenshot) If so, you should be able to click it while holding the Command key, which shows the entire file path. From there you should be able to select the parent folder (e.g. "Desktop") This should show the file on the Desktop.

    Alternatively, could you try relaunching the Finder. By Ctrl-Option-clicking the Finder icon and selecting "Relaunch". My Finder also occasionally "forgets" about files until I relaunch the Finder or restart.

    Kind regards,

    F

  6. 6 Posted by User on 31 Jan, 2013 09:08 AM

    User's Avatar

    I had the same issue. Worked 4 hours in a project, tried to save, and woops, no file saved at all. Created another folder outside of "my documents" and worked ok. Never experienced this issue before.

    My specs: vista64.

  7. Support Staff 7 Posted by Frederik De Ble... on 31 Jan, 2013 10:26 AM

    Frederik De Bleser's Avatar

    Hi,

    We've found the problem. If anywhere in the file path, there are spaces (e.g. the "My Documents" folder, a subfolder called "Test Project" or even a file named "NodeBox Demo.ndbx") NodeBox will flip out and silently discard the file.

    As a work-around you can save your files in directories that do not contain spaces (e.g. "c:\Projects\nodebox-test\test_project.ndbx" is ok but "c:\My Projects\nodebox_test\test_project.ndbx" is not okay).

    We're fixing this issue and will post a new version ASAP.

    Kind regards,

    Frederik

  8. 8 Posted by Kyuha Shim on 31 Jan, 2013 04:13 PM

    Kyuha Shim's Avatar

    Thank you!!

    Best,

    Q

    Q / K y u h a S h i m

    Data Visualization Specialist | Senseable City Lab, DUSP, MIT
    Lecturer | MFA Digital+Media, RISD

    MIT, 9-209, 77 Mass. Avenue,
    Cambridge, MA 02139 USA

    e [email blocked]<mailto:[email blocked]> || [email blocked]<mailto:[email blocked]>
    t +1.401.924.1002
    w http://kyuhashim.com

  9. Support Staff 9 Posted by Frederik De Ble... on 05 Feb, 2013 10:36 AM

    Frederik De Bleser's Avatar

    Hi, the latest version of NodeBox fixes the issue. Download it here.

  10. Frederik De Bleser closed this discussion on 05 Feb, 2013 10:36 AM.

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