Cannot Attach NodeBox File to Forum Comment

john's Avatar

john

05 Aug, 2016 05:46 AM

Hi guys,

For some reason I was unable to attach a perfectly ordinary nodebox file to a recent forum post. For the text of the nodebox file, see my response to Rory's comment about animating a line.

Every time i tried to attach the file I got the following error:

curve_reveal.ndbx (5.74 KB)
has contents that are not what they are reported to be

I just tried creating a test comment attaching the same file. That time it succeeded (apparently - it says my comment is "awaiting moderation"). But when I tried attaching the same file again to Rory's thread it once again failed.

I tried renaming the file, recreating it in various ways, rebooting my computer, etc. all without success. The nodebox file itself seems ordinary and works just fine when I open it. Have you changed the forum software? Have then been any other reports of people having trouble attaching NodeBox files?

I'm stumped.

John

  1. Support Staff 1 Posted by Frederik De Ble... on 07 Aug, 2016 03:42 PM

    Frederik De Bleser's Avatar

    Hi,

    There was no change in the forum software that I know of. To make things "easy" we don't host it ourselves, but it is hosted through Tender.

    Could you try zipping it, then uploading? I found that ndbx files sometimes cause issues since the system doesn't know the format (they get confused figuring out if it's binary or not).

  2. Support Staff 2 Posted by john on 08 Aug, 2016 04:12 AM

    john's Avatar

    Zipping the file solved the problem. If it happens again I'll try that. Thanks.

    Odd. I've attached dozens of ndbx files and this has never happened to me before. I wonder what it was about this file that caused the problem.

  3. Support Staff 3 Posted by Frederik De Ble... on 08 Aug, 2016 08:01 PM

    Frederik De Bleser's Avatar

    Yeah I realize it's very annoying. I have no clue what causes it, probably some overzealous spam filter.

    I'd love to switch to another forum software. I'm looking at Discourse now...

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