Can't post in "Show your work" section

Seba's Avatar

Seba

27 Dec, 2018 03:50 PM

As the title states, for some reason when I try to post something in "Show your work" it says that my message is awaiting moderation and afterwards nothing happens. I've tried a few times to publish the same post but it just won't work. Hopefully someone can fix this.
And happy new year!

Seba

  1. Support Staff 1 Posted by john on 27 Dec, 2018 07:41 PM

    john's Avatar

    Seba,

    I am very sorry you are having this problem. I don't understand why it happened. I can post to that section (but I am on staff so if there is a bug in the discussion software it might not affect me.)

    Can you please try again? If you have an attachment, try zipping it to see if that makes a difference. If it won't post to "Show your work" please try posting it to general discussion. Also, try making a simple "test" post with no attachments to "Show your work" to see if that gets through.

    I am adding Frederik to this thread in case he has any other suggestions. We've had some problems with the discussion software before, but I am not aware of anyone experiencing this issue before.

    Thanks for your patience,

    John

  2. 2 Posted by Seba on 27 Dec, 2018 08:19 PM

    Seba's Avatar

    Hi John,
    thanks again for your help I figured it out. The cause appears to be the .ndbx file I was trying to attach. It won't work unless you zip it first.

  3. Support Staff 3 Posted by Frederik De Ble... on 27 Dec, 2018 09:38 PM

    Frederik De Bleser's Avatar

    Thanks for trying this out!

    I've been super-annoyed with the current software, I'm looking into switching to a new version. However, the big issue is porting all messages, as there is no automatic process for this...

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